Removal Van Surrey Terms and Conditions of Service

These Terms and Conditions govern all removal, transport, packing, loading, unloading and related services provided by Removal Van Surrey. By placing a booking, you agree that you have read, understood and accepted these Terms and Conditions, which form the entire agreement between you and Removal Van Surrey for the services requested.

1. Definitions

In these Terms and Conditions, the following expressions have the meanings set out below.

Client means the person, firm or company who requests the services from Removal Van Surrey.

Services means all removal, transport, packing, loading, unloading, delivery, waste removal and associated services provided by Removal Van Surrey.

Goods means the items and property which are to be moved, transported, stored or otherwise handled by Removal Van Surrey under the Services.

Contract means the agreement between the Client and Removal Van Surrey incorporating these Terms and Conditions and any written quotation or confirmation provided.

2. Service Area

Removal Van Surrey provides services predominantly within Surrey and surrounding regions. Long distance moves within the United Kingdom may be carried out by prior agreement. Travel times, charges and availability are subject to the pick up and drop off locations agreed in writing at the time of booking.

3. Booking Process

All bookings must be made directly with Removal Van Surrey. A booking is accepted only when you receive written confirmation, which may be in the form of a quotation acceptance, booking confirmation or invoice. Verbal quotations or provisional dates do not constitute a confirmed booking.

To provide an accurate quotation, you must supply full and clear information regarding the address or addresses, access conditions, parking availability, number and type of items, special handling requirements and any time restrictions. Where necessary, Removal Van Surrey may request photographs, an inventory list or a site visit before confirming the quotation.

By confirming a booking, you warrant that you are the legal owner of the Goods or that you have the full authority of the legal owner to enter into the Contract and to allow Removal Van Surrey to carry out the Services.

4. Quotations

All quotations are based on the information provided by you at the time of enquiry. Quotations may be given as a fixed price or on an hourly rate basis. Quotations are valid for a limited period as stated in the quotation. If no validity period is stated, the quotation will be valid for 30 days from the date of issue.

Removal Van Surrey reserves the right to amend or withdraw a quotation where:

there is a material change in the information provided by you

additional items or work are requested that were not included in the original quotation

access or parking is significantly more difficult than stated

there are delays outside our control during loading, unloading or transit.

Where the scope of work changes, an updated quotation or rate will be agreed with you before proceeding where reasonably possible.

5. Payments

Unless otherwise agreed in writing, a deposit may be required to secure your booking, with the remaining balance payable on or before the day of the move. Payment methods accepted will be confirmed at the time of booking.

For domestic moves, payment is normally due in full on completion of the Services on the day, unless alternative arrangements have been agreed in advance.

For commercial or repeat business accounts, different payment terms may apply and will be agreed in writing prior to the start of the Services.

If payment is not made in accordance with the agreed terms, Removal Van Surrey reserves the right to:

charge interest on overdue amounts at the statutory rate until payment is received in full

withhold release of Goods until payment is received in cleared funds

cancel or suspend any further Services for you.

6. Cancellations and Changes

If you need to cancel or amend your booking, you must notify Removal Van Surrey as soon as possible. The following cancellation terms will normally apply.

More than 7 days before the scheduled service date you may cancel without cancellation charges. Any deposit paid may be refunded or transferred to a new date at the discretion of Removal Van Surrey.

Between 3 and 7 days before the scheduled service date a cancellation charge of up to 50 percent of the quoted price may be payable to cover lost labour and scheduling costs.

Less than 3 days before the scheduled service date or on the day itself a cancellation charge of up to 100 percent of the quoted price may be payable.

Where possible, Removal Van Surrey will attempt to reschedule your booking to another mutually convenient date, which may reduce or remove cancellation charges depending on circumstances.

Removal Van Surrey reserves the right to cancel or rearrange a booking due to circumstances beyond its control, including but not limited to severe weather, vehicle breakdown, accidents, illness or legal restrictions. In such cases, liability will be limited to a refund of any deposit or prepayment received for the affected booking, and no further compensation will be payable.

7. Client Responsibilities

You are responsible for:

ensuring that adequate and lawful parking is available at all collection and delivery addresses, including obtaining permits where necessary

ensuring that access routes are safe and suitable for removal staff and vehicles, including stairs, lifts and hallways

properly packing and securing all Goods where you have chosen to pack them yourself, including using suitable boxes and materials

declaring any fragile, high value or special items requiring extra care or specialist handling before the booking is confirmed

ensuring that all Goods to be removed are ready for loading at the agreed start time unless packing services have been included.

Removal Van Surrey is not responsible for disconnection or reconnection of appliances, dismantling or reassembly of furniture, or removal of fixtures or fittings unless this has been explicitly agreed in writing as part of the Services.

8. Limitation of Liability

Removal Van Surrey will exercise reasonable care and skill in providing the Services. However, liability is limited as set out below.

Removal Van Surrey will not be liable for loss or damage to Goods arising from:

your failure to adequately pack, protect or label items when you have undertaken the packing

normal wear and tear, gradual deterioration, leakage, or climatic or atmospheric conditions

inherent defects or pre existing damage in the Goods

handling of items that we have advised cannot be safely moved and you have requested be moved at your own risk.

Any claim for loss or damage must be notified to Removal Van Surrey in writing as soon as reasonably possible and within 7 days of the completion of the Services. You must provide reasonable evidence of the loss or damage and allow us a reasonable opportunity to inspect the items before any repair or disposal.

To the maximum extent permitted by law, the total liability of Removal Van Surrey for any loss, damage or claim arising from the Services, whether in contract, tort or otherwise, shall be limited to the lesser of:

the cost of repair or replacement of the affected Goods, or

the total price paid or payable for the Services under the relevant Contract.

Removal Van Surrey will not be liable for:

indirect or consequential loss, including loss of profits, loss of opportunity or loss of enjoyment

losses arising from delays or inability to complete the Services due to circumstances beyond our reasonable control, such as traffic, accidents, road closures, extreme weather or legal restrictions.

9. Excluded Items

Removal Van Surrey does not carry, move or store the following items:

cash, bonds, securities or other financial instruments

jewellery, precious metals or stones of high value

illegal goods, drugs or items obtained unlawfully

explosives, weapons, ammunition or firearms

hazardous, toxic or flammable materials such as gas cylinders, petrol, paint thinners or chemicals

perishable or refrigerated goods that require temperature control

live animals or plants that require specialist transport.

If such items are included without our knowledge, they will be moved entirely at your own risk and Removal Van Surrey accepts no liability for loss, damage, seizure or penalties arising from them.

10. Waste and Disposal Regulations

Where Removal Van Surrey agrees to remove waste, unwanted items or rubbish as part of the Services, this will be carried out in accordance with applicable UK waste management and environmental regulations.

You must disclose the nature of any waste materials in advance. Removal Van Surrey reserves the right to refuse to remove any item it reasonably believes to be hazardous, illegal or in breach of waste management laws.

Additional charges may apply for the collection, transport and legal disposal of waste items, particularly bulky, heavy or specialist items that require licensed facilities. These charges will either be included in your quotation or agreed in writing before the waste removal takes place.

By requesting waste removal, you confirm that you have the right to dispose of the items and that they do not contain confidential personal data or items of exceptional value that should not be discarded. Removal Van Surrey is not responsible for checking the content of bags, boxes or containers designated as waste.

11. Delays and Access Issues

While Removal Van Surrey will make reasonable efforts to adhere to agreed dates and times, all arrival and completion times are estimates and may be affected by factors beyond our control.

If our staff and vehicles are kept waiting or are unable to gain access at the agreed time due to issues at your property or the destination, additional waiting time or re attendance charges may be applied at our standard hourly rates.

If access is unsafe or impossible, Removal Van Surrey may refuse to carry out part or all of the Services. In such cases, the full or partial quoted charge may still be payable, depending on the circumstances and the work already undertaken.

12. Insurance

Removal Van Surrey maintains appropriate business insurances for the operation of its vehicles and for public liability in connection with the Services. Details of cover can be provided upon request.

You are encouraged to check your own home or business insurance policies to ensure that your Goods are adequately insured during removal and transit. If you require additional or specific insurance cover, you should arrange this independently unless otherwise agreed in writing.

13. Privacy and Data

Removal Van Surrey will collect and use personal data such as your name, address and service details only for the purposes of managing your booking, providing the Services and meeting legal obligations. Your information will not be sold to third parties. Data may be shared with subcontractors or partners only where necessary for the performance of the Services or compliance with the law.

14. Complaints

If you are dissatisfied with any aspect of the Services, you should raise the issue with Removal Van Surrey as soon as possible so that we can attempt to resolve matters. Formal complaints should be submitted in writing, setting out the details of your concern and any relevant evidence. We will review and respond within a reasonable period.

15. Amendments to These Terms

Removal Van Surrey may update or amend these Terms and Conditions from time to time. The version in force at the time your booking is confirmed will apply to your Contract. You are advised to review the Terms and Conditions whenever making a new booking.

16. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or with the Services provided, shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from or connected with the Contract or these Terms and Conditions, whether in contract, tort or otherwise.

By confirming a booking with Removal Van Surrey, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.



Back To Top

Extremely Low Prices on Removal Van Services in GU1 Surrey

Get in touch with our removal van company in Surrey right now, if you need to book an experienced and low priced removal service for your relocation in GU1. 

 Guide price for the hire of a Transit Van /up to 300 cu ft/.

Price   1 man   2 men
Per Hour
(Min 2 hrs)		 from £60 from £84
Per Half Day
(Up to 4 hrs)		 from £240 from £336
Per Day
(Up to 8 hrs)		 from £480 from £672

Testimonials

HOW IT WORKS

Exceptional Removal Van Surrey Services at Good Prices in GU1

We are trained experts and have a wide range of moving services in GU1 to help in all circumstances. Make sure you call us for a free estimate and see for yourself what excellent value for money service we supply. Removal van Surrey will come to your home, load and transport all your belongings to your new address.

  • Contact our helpful customer service to ask for more information about our services
  • We will arrange for our expert movers to deal with your moving requests, big or small
  • Our team will call in, load and transfer your load to your new home

What Our Customers Say

Excellent on Google
4.8 (71)
V

We've never had such an effortless move--thanks Removal Van Surrey! We'll be loyal customers. You and your team made the difference in our family's move.

A

We had a great moving experience thanks to Van and Man Surrey. Their team was professional, worked quickly, and handled our things with care. Highly recommended!

S

From the start, Moving Van Surrey were responsive and thorough in answering my questions. Their team was well-organised and professional, taking care with our possessions. They also provided sound advice on the storage unit size needed and arranged it so that items required in the interim were easy to access.

A

The move was handled brilliantly. The two men sent by Removal Van Surrey were efficient and very respectful, especially with my breakables. Their great pricing is the cherry on top.

P

Delighted with their service! They were recommended by a friend, and the experience matched the description exactly. The movers were timely and went above and beyond.

J

Top-notch service from the delivery team. Everything was handled quickly and professionally.

T

The movers were early, professional, and ensured that every item got to my new apartment with no issues.

B

Excellent value for money and top-class service from Moving Van Surrey. Having used them twice, I wouldn't go elsewhere. Highly suggested!

T

Superb job by Van and Man Surrey. The move was effortless for me, and the staff took great care with my belongings, ensuring their placement met my wishes.

J

Van Hire Surrey efficiently packed and moved all our possessions from our three-bedroom home. The team was on time and handled the work without causing any stress. The service was excellent and cost-effective.

M

Fragile belongings were packed separately from heavier ones, ensuring a quick and safe move. Their teamwork kept the whole process efficient.

A

Every package was handled with promptness and care. We were impressed and intend to use their services again.

D

The moving process was so much more manageable thanks to RemovalVanSurrey' composed and polite handling of my valuable items.

D

The Van and Man Surrey staff were amazing--they worked hard to ensure my move was done in only one day! The full-service option made a huge difference.

T

Very impressed with our moving experience. The movers took our request with just a day's notice, were extremely professional, friendly, and protective of our belongings. Totally recommend.

S

I recommend RemovalVanSurrey to everyone. Three moves for me in a year, all problem-free.

J

Moving Van Surrey provided exceptional moving service. The staff was fantastic and ensured all our belongings were transported safely despite the challenging rainy weather.

J

First-rate handling and transport of my furniture--everything was intact, no signs of damage or scuff marks. Movers were prompt, prepared, and extremely attentive.

M

Efficient and caring removals staff who took the time to get to know our moving needs. The whole house was packed quickly and securely. Highly recommend using them!

C

Terrific price and outstanding workers. They packed efficiently and respectfully, making everything easy.

S

If you want a reliable and professional moving company, A Man with a Van Surrey is it. My bill matched the estimate with no issues.

L

Moving with Moving Van Surrey was a great decision. The removal team and the head office provided clear communication. I'd happily recommend them for being affordable, reliable, and approachable.

C

The team at Van Hire Surrey is fantastic--hardworking and polite. They made the process so simple and smooth. Would hire again any time.

T

I highly recommend Van and Man Surrey. The team was prompt, tidy, and very courteous throughout our move. Great service.

K

Van Hire Surrey was outstanding. Efficient team, careful packing of fragile items, and flexible with changing plans. Our highest recommendation.

D

I appreciated how the packers worked together so well. Friendly attitude and rapid service. Wouldn't hesitate to use them again.

J

The whole move was organized and stress-free. The Moving Van Surrey staff was on time and managed all tasks efficiently. I am happy to recommend their services and intend to use them again.

C

Delighted with Van and Man Surrey once more. They're efficient, respectful, and reliable. Wouldn't go anywhere else for moving help.

D

Professional movers who deliver efficient and precise help.

A

I'm very happy with Removal Van Surrey' moving services. Their employees showed up on time, were well-prepared, and worked diligently and carefully with my items. Highly recommend them.

L

So far, Van and Man Surrey has exceeded my expectations with their efficient service for delivering and collecting boxes.

N

Kudos to this company for managing my bulky furniture; they took everything apart and put it back together seamlessly.

B

What a great service from A Man with a Van Surrey! They ensured all our needs were met with care, arrived on time, and worked efficiently. They completed everything we asked for smoothly. I highly recommend them and will definitely contact them for our future moves.

B

In our move to a new place, A Man with a Van Surrey played a crucial role. They were exceptionally hardworking and upheld courtesy at all times.

E

For our two office relocations this year, RemovalVanSurrey delivered impeccable service. Their quotes are very competitive, and their communication was excellent.

J

Van Hire Surrey was impressive in their punctual execution, professionalism, friendliness, and helpful demeanor, with excellent care. I will absolutely seek their services again.

J

RemovalVanSurrey delivered a wonderful experience. They were on time, communicated clearly, and were very friendly. I look forward to using them again. Exceptional!

I

The service we received from Van and Man Surrey during our home move was second to none. With prompt responses to questions and a diligent, friendly moving team, they impressed us with their professionalism.

N

An exemplary moving experience! They offer competitive pricing and fast service, and everything went without a hitch. Thanks for making my move unforgettable!

I

Exceptional services were observed, well above our expectations. Their fantastic customer service made the booking process easy. The removal team was professional, friendly, and efficient. Recommending A Man with a Van Surrey will be a pleasure.

G

The Van Hire Surrey team displayed outstanding efficiency and reliability. They were punctual and careful with our fragile items, making the whole process a positive experience. I plan to use them again.

D

Deciding on A Man with a Van Surrey for my recent relocation was an excellent choice. The movers were pleasant and very hardworking, making everything go smoothly without any stress. Every item arrived on time and intact. I will surely consider them again and readily recommend them.

A

Last week, I moved with the help of Van and Man Surrey, and their professionalism was incredible. They took meticulous care of all my belongings, ensuring the beds were disassembled and reassembled at the new location efficiently and promptly.

M

Having chosen this company for two office transitions within five months, I wholeheartedly endorse their excellent service. The team is upbeat, courteous, and every task is manageable. They complete duties effectively, work diligently, and stick to schedule.

T

Very impressive moving service! The staff are invariably stunning, supportive, and finish the job flawlessly! Big thanks to the whole team!

N

This company is amazing and their movers are top-notch. They were extremely helpful, efficient, and polite, plus their rates are reasonable. I highly recommend them and will always choose them for my moves. Thank you to the team for making my move a great experience.

R

Van and Man Surrey truly exceeded expectations with their moving service. The staff was unfailingly polite and courteous, displaying good humor throughout our complex move. They ensured careful packing and precise placement.

F

The team from RemovalVanSurrey was wonderful. Their professional and efficient approach, paired with friendly service, stood out. Highly recommend!

S

Impressive service by this moving company deserves recognition! They were timely, effective, and handled my items with great caution and care. Their structured way of moving ensured a stress-free experience. Their professionalism truly impressed me.

T

Superb price and outstanding service! The truck turned up just in time. The team was quick, efficient, and amicable but maintained professionalism. We could tell right away that they were very competent.

M

Impressive service from start to finish. The team was prompt, friendly, and beyond helpful, achieving excellent results. They loaded the van efficiently and drove with care. Nothing was too much trouble for them, and I highly recommend them.

Z

We recently moved with them and are very happy. Affordable price, excellent service, and a helpful, friendly team. They moved us quickly. Highly recommend.

A

No hesitation in recommending A Man with a Van Surrey. They ensured a perfect move--quick, clean, friendly, and efficient--taking away any stress for my sister.

O

Fantastic team and service! I've used Van Hire Surrey multiple times and will continue to do so. They were polite and thorough. Highly recommend them.

S

We've employed this company three times and can vouch for their excellence. Their efforts made all our moves easy and stress-free, establishing them as the best removal service we've used.

K

I highly suggest Removal Van Surrey to friends and family. Their handling of our move was exceptional, showcasing professionalism and courtesy. We'll rely on them for all future moves.

T

The team responded promptly each time and worked diligently. They made sure our items were safely and securely packaged. Their kindness in ensuring there were no doubts before leaving merits the highest recommendation.

R

I can't come up with any improvements. The office staff were responsive, getting a quote was straightforward, and the movers were fantastic.

M

The Van and Man Surrey team demonstrated punctuality, efficiency, and professionalism. They worked seamlessly together and finished our move rapidly. They met the strict demands of our landlord and left everything in order. I would hire them again.

E

Totally happy with the price I paid for the movers at RemovalVanSurrey, and they did a great job on the day too.

A

Never normally write reviews, but had to for Moving Van Surrey because they were so amazing. First up they were the cheapest moving company I could find, but on top of that the team were helpful, reliable, really friendly and completely professional. They got the job done in no time at all, tidied up after themselves and kept asking if there was anything else they could do to help. Just wish all local companies were like this.

J

I am grateful to have chosen Moving Van Surrey for my move - they displayed unparalleled professionalism and care during every step of the process.

M

I was looking to move on a budget. Being able to hire their man and van for such a price presented me with a perfect option. It was just the moving help I needed too.

A

The office team were attentive and accommodating, making sure everything was taken care of.

C

The movers did an amazing job, I was really impressed with the care and attention they put into my move.

E

The movers from this moving company have just left my apartment after a successful move. I have never been so satisfied with strangers helping me out as I am today.

M

Our move would have been a nightmare without the expert help of Moving Van Surrey.

A

All things considered, our journey with Moving Van Surrey has been satisfactory in nature. The transferral of items was direct, straightforward and efficacious in its results.

R

I am thoroughly impressed by the service provided by this moving company. They arrived on time and worked with precision and care.

D

The friendly and helpful service personnel provided us with a smooth and stress-free moving experience that we will always be grateful for.

H

Thanks to RemovalVanSurrey, what could have been a chaotic move turned out to be smooth and efficient.

Contact us

Company name: Removal Van Surrey
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 8 Highfield Rd
Postal code: SM1 4JX
City: London
Country: United Kingdom
Latitude: 51.3637560 Longitude: -0.1746090
E-mail: [email protected]
Web:
Description: Contact our removal van company and our handy movers will pack, load and transport your possessions safely and quickly in Surrey, GU1.